Outsourced IT Support Services

Servtec’s IT Solutions are designed with the smaller business in mind. Our focus is to provide you a bespoke IT Support Service which is proactive rather than reactive and responsive to help support your staff, providing a perfect solution for your business. We provide many IT Services including:

Disaster Recovery
IT Consultancy Services
Small Business IT Support

But why Servtec?

Servtec have quickly learnt what it is our customers want by spending time to understand the needs of their business. Small businesses differ greatly to others and Servtec understands this. That is why our approach and services have been built in line with what you need most.

Outsourced IT support – UK wide
IT support services across different industries

Personalised IT Support

Servtec’s approach to IT Support is to be an extension of your business. We believe that to provide you an excellent IT support service, it is important for us to know exactly how your business operates, how your systems are used and run, your staff, where your business is going and more... To do this we have set–up a specific plan from bringing you on board down to how we look after you for the future.

Our Approach To IT Support

Servtec’s approach is to deliver you and your staff an IT support solution which will deliver on 4 levels:

Fully Operational Infrastructure
Productive and Happy Staff
Cost-Effective Solution
First Class Customer Service

The way we do this is by implementing the engineers and technology that will deliver on what we promise.

By running a 24/7 proactive service we can make sure your systems are running to their full potential and make changes which will fix or improve your infrastructure, rather than waiting for problems to occur when it is too late.

We hire friendly and highly qualified engineers who provide a responsive service to your staff from fault to fix.

Being a small business ourselves we understand about cash flow and that is why we have implemented fixed prices for everything. That includes IT consultancy down to the monthly fixed price plans for your IT Support Services.

This means you get unlimited IT Support and do not have to worry about spiralling costs for jobs you can’t even account for.

Lastly, we provide a first class customer service in a number of ways.

Once on board you will be provided your own dedicated support engineer who will keep in regular contact with you, get to know your staff and how your business operates and come on-site to hold regular strategy meetings with key staff.

This means we can provide you a better level of care because we will understand where your business is now and where it is going, how to best help your staff and to give valuable advice and support.

We have extended support hours and are continually looking at partnerships which will help our clients.